What Information We Collect and Why
We collect the information you provide when you register — your name, email address, contact number, and date of birth. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount so we can match
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payments to your account accurately. We do not store your full e-wallet credentials or banking PIN at any point. Device and session data — your IP address, browser type, and session timestamps — are logged automatically to detect unusual activity and keep your account secure. We
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may also collect data from any documents you submit during account verification, such as a copy of your MyKad or utility bill. This information is held only for as long as it is needed to operate your account or meet our obligations under applicable law. Access
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to your data within our systems is restricted to staff who need it to do their job. We do not sell your personal data to third parties. Where we share data with payment processors or identity-verification services, those partners are bound by data-handling agreements consistent with
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the purpose for which your data was collected. Use of this platform is subject to local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.